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Useful Contacts and Numbers

This page has been created to give you an immediate overview of the phone numbers, Web-addresses or other kind of contacts to feel comfortable and safe in Rome. Please, feel free to give us a feedback in case you see the need to add or change information on this site.

EMERGENCY NUMBERS MADRID

ful Contacts and Numbers

This page has been created to give you an immediate overview of the phone numbers, Web-addresses or other kind of contacts to feel comfortable and safe in Rome. Please, feel free to give us a feedback in case you see the need to add or change information on this site.

EMERGENCY NUMBERS MADRID

112 is a single European emergency number that provides instant assistance to citizens in the event of health incidents, fire-fighting, salvage and rescue and citizen security.

This must-have list of emergency numbers in Spain will help you in a variety of emergencies, alongside a list of important Spanish helplines.
If you are moving to Spain, it is important to get to grips with what you will need to do if you encounter an emergency, especially if you don’t speak Spanish.

This guide to handling emergencies in Spain provides information on which emergency number to call.

It includes the following information:
Emergency services in Spain
Fire services in Spain
Police in Spain
Healthcare and accidents in Spain
Mental health services in Spain
Drug and alcohol services in Spain
Children, family, and youth services in Spain
Crime-related services in Spain
Utility and telecommunications services in Spain
Road and traffic emergencies in Spain
LGBTQ+ services in Spain
Homelessness services in Spain
Animal services in Spain
Embassies and services for foreign nationals in Spain
Lost or stolen property in Spain
European-wide emergency numbers in Spain
What to do in an emergency in Spain
Other useful phone numbers in Spain
Emergency terms and phrases in Spain

Useful resources

National Police: 091
Local police: 092
Civil Guard: 062
Emergency doctor: 1003
Emergency dentist: 961 496 199
AIDS/HIV helpline: 902 424 424
Health and pharmacy information: 900 161 161. You can also find your local pharmacy online.
Elderly helpline: 900 222 223
Maritime Sea Rescue: 900 202 202
Red Cross: 902 222 292 or online.

Samaritans in Spain: English-language helpline offering free support – available by calling 900 525 100 or online.
Suicide, crisis, and support line (El Teléfono de la Esperanza): call 902 500 002 or go online (Spanish only, however).
Anti-poison and drugs helpline: 915 620 420
Drug addiction support (Fundación de Ayuda contra la Drogadicción): 900 161 515 or online.
Alcoholics Anonymous: find English-speaking meetings in your area online.
Al-Anon: find English-speaking meetings online.
Narcotics Anonymous: call 952 858 522 or go online (Spanish only, however).
Support for single parents: call 622 795 542 or go online.
Report gender violence: call 016 or 900 116 016.
Child and teenage abuse: call 900 202 010 or visit ANAR (Spanish only, however).
Missing children: 116 000
Support for women: 900 580 888
Domestic violence and abuse (Mujeres Maltratadas): 900 100 009
Mum Abroad: information for English-speaking parents living in Spain available online.
Crime victim support service: 900 150 909
Traffic reports: call 011 to find out about current traffic issues or go online.
Traffic authorities: call 060 to contact the Spanish traffic authorities. An English-speaking operator is also available between 9:00 and 15:00.
FELGTB: umbrella group for more than 50 LGBTQ+ organizations in Spain. Find out even more online.
LGBT in Spain: website providing list of LGBTQ+ organizations in Spain.
Casal Lambda: gay and lesbian association offering information, meetings, and counseling. Find out even more online.
Travel Gay: gay and lesbian-friendly travel planner, available online.
Lonely Planet: a guide for LGBT travelers in Spain.
Arrels Foundation (Arrels Fundacio): homelessness organization based in Barcelona. Find out even more online.
Angels of the Night (Ángeles Malagueños de la Noche): homelessness charity based in Malaga. Find out even more online.
Feantsa: homelessness charity operating across Europe.
Emergency vet: 963 744 731
Association of Animal Protection in Spain: online list of local associations promoting animal protection in Spain.
Adopt a Pet: directory of organizations for pet adoption and animal protection in Spain.
PACMA: Animal Party – a Spanish political party that works for animal rights.

WHAT TO DO IN AN EMERGENCY?

When you call an emergency number in Spain, you should follow these tips:

State your name, telephone number, the location where help is necessary, the situation and if it’s still happening, how many people require help, and whether there are weapons or dangerous substances involved.
Don’t forget the code to your parking lot or apartment building. Never hang up until you are invited to do so.
If you have existing medical problems or regularly take prescription drugs, make sure you at least know how to say their names in Spanish to the operator.
If you have children, cite their ages and how much they weigh (in kilograms) in case you need to call an anti-poison centre or to administer medication.
In a situation where you’re dealing with intoxications, make sure to inform them of what was taken and, if possible, give them the rest of what was consumed.

USEFUL EMERGENCY TERMS AND PHRASES IN SPANISH
Emergency services: servicios de urgencia
I’d like to report a crime: Quiero hacer una denuncia./Quiero denunciar un crimen.
I need you to send me an ambulance: Necesito una ambulancia./Necesito que me envíen una ambulancia.
My house is burning down: Mi casa está quemandose.
I live at…: Vivo en…
Help!: socorro
Accident: accidente
Pharmacy: farmacia
Doctor: médico
Serious illness: enfermedad grave

Madrid is one of the safest cities in the world. However, accidents may happen or any untoward incidents. Our staff at the Swiss School of Management Madrid is always ready to help so make sure that you have our contact details saved. Be alert always, ensure your safety and do not be afraid to seek help.

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